Ear Cleaning

Cancellation Policy

Scheduling Appointments: Appointments may be booked online, by phone, or in person. Weekend and urgent appointments are subject to availability. Cancellation Policy: We request at least 8 hours’ notice for cancellations or rescheduling. Cancellation fee ($25) may be charged for repeated cancellations or no-shows. Payment Methods: We accept major credit cards, debit cards, cash, checks, and mobile payments. Payment is due at the time of service unless otherwise arranged. Insurance: We are currently an out-of-network provider. We will supply documentation for reimbursement upon request. Refunds & Returns: Refunds on hearing aid purchases are subject to a 30-day trial period. Devices must be returned in good condition. A professional service fee may apply. Health Information Privacy: We comply with HIPAA and protect all patient health data. Information collected during clinical visits is confidential. Website Privacy: Our website may use cookies and analytics to enhance your experience. No personal health information is collected through the website unless submitted through secure forms. We offer remote programming and consultations through secure platforms. By participating in tele-audiology services, you consent to electronic communication and understand its limitations. Requirements for tele-audiology: You must have a compatible device, internet access, and a quiet environment for the session. Limitations of tele-audiology: Not all issues can be addressed remotely. We may recommend in-person follow-up when needed. Hear & There Audiology is committed to digital and physical accessibility. If you encounter a barrier using our website, please contact us and we will make every reasonable effort to accommodate your needs. Last updated: April 30, 2025.

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