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10‑Minute Daily Care Routine to Keep Your Hearing Devices Working (and Save on Repairs)





Did you know?


Nearly 50 % of hearing‑aid malfunctions are simple fixes you can do at home—no clinic visit, no shipping, no downtime. Follow the checklist below to keep your devices sounding crisp and reliable every day.


1  Clean the microphone ports every day

Tools: soft brush

Why? Clogged mics can’t “hear” the world. Even a thin film cuts off the high‑frequency sounds that keep speech clear.

2  Change the wax guard at least once a month (or sooner)

Tools: brand‑specific wax‑guard stick

Pro tip: If voices suddenly sound muffled, swap the wax guard first. It fixes the problem 9 times out of 10.

3  Clean custom earmold vents every day.

Tools: vent‑cleaning filament/brush or wax loop tool

Why? A blocked vent will affect the quality of your voice and your hearing device will sound different

4  Fight moisture—every night

Options:

  • Charger with built‑in dehumidifier (for rechargeables)

  • Dry‑aid kit (silica jar or active UV dryer) for 6–8 h

In‑the‑ear styles sit in a warm, sweaty canal all day. Moisture corrosion should be avoided to keep your device functioning well.


Having issues with your current devices?


Call Hear & There Audiology at 619-752-4457 or book a virtual troubleshooting session—we can often diagnose and guide you live in under 15 minutes





 
 
 

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Mobile Services Availability

Tuesdays, Thursdays & Saturdays

 9am to 7pm

Serving the Southern Oregon Area: 

Applegate, Ashland, Butte Falls, Central Point, Gold Hill, Grants Pass, Jacksonville, Medford, Phoenix, Prospect, Rogue River, Shady Cove, Talent, and White City.

  

🚗 Travel Always Included

We never charge extra for travel within our standard 30-mile service radius from Eagle Point.


Our pricing is bundled to reflect the full value of care delivered at your doorstep—because convenience should never be complicated.

If you're located farther out, we can provide a flat-rate quote for your visit—no surprises.

Mobile Audiologist Driving

Personalized Care

Flexible Scheduling

Local and Family-Run

SEND US YOUR BROKEN HEARING AIDS*

We accept all manufacturers, styles, and types, regardless of age. 

 

Instructions:

  1. Complete the Repair Form below (If unable to print, include a handwritten note with the information requested on the form)

  2. Package Your Devices (Securely pack your hearing aids along with the completed Repair Form or note)

  3. Ship to Our Mailing Address (Hear & There Audiology, 236 Loto St Unit 137, Eagle Point, Oregon, 97524) 

  4. We will send you a confirmation email with next steps as soon as devices arrive

*Mail-in repair services are for the mechanical repair of the devices onlyNo clinical advice, reprogramming (except to restore prior settings), or recommendations will be given. If you live in Colorado or Oregon, reprogramming requests can be completed for an additional fee.

​​

**Do not submit the Repair Form online**​

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